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Copyright © 2020 www.tinyems.com Inc. All Rights Reserved Copyright: TINY PCBA Hangzhou Technology Co., Ltd. Zhejiang ICP No. 18002967-1
1Place an order
(1)Customers please fill in the processing parameters truthfully. The estimated price is only valid for the processing parameters. The specific order price is subject to the results of the processing documents and order review.
(2)The order review process requires professional manual intervention, so customers need to wait for the background order review after placing an order. The review waiting time is estimated to be 30 minutes to one hour.
(3)If there is a problem with the order, TINY PCBA will notify the "Order Contact" by SMS or voice call. In order to ensure your delivery, please log in to the TINY PCBAren Center page to check the problem and reply in time.
2Pay
(1)The system supports PayPal. In order to place your order smoothly and efficiently, it is strongly recommended that you use pre-charged or PayPal-style payment.
(2)Customers should complete the payment within 72 hours after the order has been reviewed. The system will automatically cancel the order after 20 days.
(3)Do not submit orders and split orders repeatedly. After you make the payment, please check the payment status of the order. If the system does not return an abnormal reminder, please do not rush to re-submit the order. Please call 0571-86980352 during service hours to avoid any loss.
3Status query
(1)After placing an order, it supports querying the order details, including processing files, processing parameters, order pricing information, etc.
(2)After the order is completed and paid, it will support the progress inquiry of the order in production, so that customers can quickly and clearly understand the overall processing status of the product.
(3)After the delivery status of the order, it will support quick query of delivery logistics, so that customers can quickly and directly understand the status of cargo logistics flow.
4After-sales service
(1)For each order, we will carry out a certain amount of pre-investment management according to the difficulty of the order during the processing process, but because the customized processing service is greatly affected by objective factors (quality, environment, materials, etc.), there is scrap and the shortage of orders. , Needs customer understanding. In the case of a shortage in the order, the system will send a reminder (text message reminder) to confirm the lack of processing. Please confirm the processing plan as soon as possible to avoid affecting the order delivery date.
(2)Customers have complaints or dissatisfaction with the received products, please initiate a customer complaint through the system customer complaint management, our staff will get in touch with you as soon as possible, if the situation is urgent, please contact your dedicated customer service directly. During the customer complaint process, both parties should communicate and deal with the principle of mutual benefit and mutual benefit. We will try our best to provide customers with satisfactory services. If compensation is involved, the amount of compensation shall not exceed the original contract value of this abnormal batch.
(3)After the customer receives the goods, please confirm the receipt in the system in time. Starting from the delivery time of the supplier, if there is no receipt confirmation for more than 10 days, the system will complete the receipt confirmation by default.
5Precautions
(1)When placing an order with the system, please be sure to keep your personal account, password, receipt and other information. It is recommended not to use this ordering system in public places such as Internet cafes.
(2)Customers should carefully place orders according to the system prompts, and the loss caused by the customer's personal reasons shall be borne by the customer.
(3)If you find that the payment has been deducted during the transaction, but the system does not show that the payment is successful, please contact the customer service staff for verification in time.
7Disclaimer
(1)To the maximum extent that it does not violate applicable laws, TINY PCBA neither guarantees that this website is free from interference and error-free, nor does it guarantee that this website or the server providing this website is free of viruses, infections or other harmful substances. TINY PCBA will not make any guarantee or guarantee for any specific results arising from the use of this website, the use of any website linked to this website, or the use of any products or services provided through these websites.
(2)TINY PCBA reserves the right to modify the terms of service and the relevant terms of each individual service when necessary. When customers use it, they should check and understand the relevant content in time and consciously abide by it.
(3)The small one order system reserves the right to modify or interrupt service at any time without notifying customers.
(4)The final interpretation right of the terms of service belongs to TINY PCBA within the provisions of laws and regulations.